Safety and Resources

Staying Safe on the Platform

  • Only give out your phone number and address if you feel comfortable doing so over the chat.

  • Never put personal details or location information in your ask for help or offer to help. Your exact location will never be shared by Neighbours in Need.

  • Respect all government directives in regards to Physical Distancing. If someone is delivering goods to you, have them leave them on your porch, in the lobby etc.. Do not have physical contact with anyone.

  • Put your own safety above all else. Do not perform an offer to help if you feel it exposes your or your health to risk.

  • Wash you hands before and after helping someone with a physical item like groceries or household items. Follow the Government of Canada recommended steps for hand washing .


Neighbours in need is designed for community support. If you require immediate assistance please contact an appropriate agency: